Privacy & Confidentiality Policy

Information We Collect

We collect various types of information to provide and improve our services:

How We Use Your Information

We use collected information for the following purposes:

• Providing and delivering our products and services
• Processing transactions and managing client accounts
• Communicating about services, updates, and support
• Improving our services and developing new features
• Conducting research and statistical analysis
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security

Data Protection and Security

We implement comprehensive security measures to protect your information:

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party vendors who assist in operations (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued protection)
• Protection of Rights: To protect our rights, property, or safety, or that of our clients

Confidentiality Commitments

We maintain strict confidentiality standards for all client information:

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Object: Object to certain processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information and services provided
• Legal and regulatory requirements
• Contractual obligations
• Legitimate business purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

Policy Updates

We may update this Privacy and Confidentiality Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.